As a charity, they strive to maintain an open-door policy, so no abandoned, neglected, injured or surrendered animal is turned away or forgotten. With an ultimate goal of improving animal welfare education and keeping people and animals together, RSPCA NSW acknowledges the crucial role of humans in keeping their animals safe.

They run six shelters and three veterinary hospitals dedicated to treating, rehabilitating and rehoming animals. In addition to this, there are over 20 volunteer branches that run fundraising events and assist with local microchipping and desexing drives in lower income communities. Along with cats and dogs, RSPCA NSW helps a wide range of other animals, from horses to rabbits, guinea pigs, birds, goats and sheep.

They not only serve animals in need, but also owners who require guidance and support. Their programs tackle animal education and assistance in relation to domestic violence, aged care, homelessness, mental health, and more.